Frequently Asked Questions

Welcome to the Walls 4 Homes FAQ page. Here you will find answers to our most commonly asked questions. If you still need assistance, feel free to contact us at walls4homes@gmail.com.

Ordering

1. How do I place an order?

Simply browse our collections, add your chosen items to the cart, and proceed to checkout through our secure payment system.

2. Can I modify my order after placing it?

If your order hasn't been processed yet, contact us as soon as possible and we will do our best to accommodate changes.

3. Do you offer bulk or wholesale discounts?

Yes, for large or bulk orders, please contact us directly at walls4homes@gmail.com for custom pricing.

4. Can I cancel my order?

Orders can be canceled within 12 hours of placement. After that, the order may already be in processing or shipped.

Products

5. What materials are your wallpapers and decals made of?

Our products are made from high-quality, durable, and eco-friendly materials to ensure longevity and safe application.

6. Are your wallpapers removable?

Yes, most of our wallpapers and decals are peel-and-stick and designed to be easily removable without damaging your walls.

7. Can I customize the size of the wallpaper?

We offer standard sizes, but for custom sizing, please contact us before placing your order to discuss available options.

8. Are your products safe for all wall types?

Our products work best on smooth, clean surfaces. They may not adhere well to heavily textured or rough walls.

Shipping

9. How much does shipping cost?

We offer free shipping within the USA and Europe. International shipping rates vary by destination.

10. How can I track my order?

Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

11. How long will it take to receive my order?

Orders within the USA usually arrive within 7 business days. Europe deliveries take about 15 business days. International shipping times vary.

12. Do you ship internationally?

Yes, we ship worldwide! International shipping costs and times depend on the destination country.

Returns & Exchanges

13. What is your return policy?

We accept returns within 30 days of purchase for items in original, unused condition. Please refer to our Return Policy for more details.

14. How do I start a return?

Please email us at walls4homes@gmail.com with your order number and reason for return, and we will guide you through the process.

15. Do you offer exchanges?

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original and place a new order.

16. What should I do if I receive a damaged item?

If you receive a damaged product, please contact us immediately with photos so we can arrange a replacement or refund.

Contact Information

Company Name: WALLS 4 HOMES LLC
Email: walls4homes@gmail.com
Address: 333 Laurina St, Apt 116, Jacksonville, FL 32216, USA
Phone: +1 934-214-2231